Search found 3851 matches

by Stas Yatsenko
15.04.2019 12:50
Forum: Helicon Remote
Topic: Not changing focus
Replies: 2
Views: 770

Re: Not changing focus

This is a very untypical problem for Nikon, and I can't think of anything particular to advise. Try to remember which camera body settings you may have changed because that's definitely the cause of this issue. Switch the lens to full range if it has a range selector. Make sure the camera is in phot...
by Stas Yatsenko
15.04.2019 09:36
Forum: Helicon FB Tube
Topic: Tube not working with Huawei P20 (resolved)
Replies: 6
Views: 1059

Re: Tube not working with Huawei P20

Please plug the cable in, then please check that the media volume is set to max. It's important to check it with the cable being already plugged in. Then please run the configuration app and call the menu. Tap Settings 1.jpg Tap Settings and set the Volume level to max 2.jpg PLease let us know if th...
by Stas Yatsenko
12.04.2019 15:16
Forum: Helicon Focus: Support
Topic: Helicon Focus for Mac Software Mojave 10.14.5 b2
Replies: 1
Views: 672

Re: Helicon Focus for Mac Software Mojave 10.14.5 b2

Sorry, Helicon Focus does not support NVidia Geforce GTX 680 2GB.
by Stas Yatsenko
12.04.2019 14:08
Forum: Helicon Remote
Topic: Helicon Remote Focus Bracketing and Timelapse combined
Replies: 3
Views: 852

Re: Helicon Remote Focus Bracketing and Timelapse combined

There's no way to do it right now, and I don't think it can be implemented reliably. Particularly, autofocus in live view is very unreliable, I don't think this would work well.
by Stas Yatsenko
12.04.2019 14:07
Forum: Helicon Remote
Topic: Sigma 70mm macro art (canon) with helicon remote
Replies: 2
Views: 666

Re: Sigma 70mm macro art (canon) with helicon remote

Thanks for sharing your findings!
by Stas Yatsenko
11.04.2019 10:19
Forum: Helicon FB Tube
Topic: Problem tube Programming
Replies: 6
Views: 841

Re: Problem tube Programming

Yes, the cable is fine. Please run the configuration app and call the menu. 1.jpg Tap Settings. Plug the cable in and set the Volume level to max. 2.jpg Turn the Alternative configuration mode on. 3.jpg Please let us know if this helps. If you have any other mobile device available for a quick test,...
by Stas Yatsenko
09.04.2019 14:47
Forum: Helicon FB Tube
Topic: Problem tube Programming
Replies: 6
Views: 841

Re: Problem tube Programming

Could you please let us know which Android device you are using.
Can you hear the clicking sound if you run the app and tap Send without the cable being plugged in?
by Stas Yatsenko
08.04.2019 11:21
Forum: Helicon Remote
Topic: Nikon Z7
Replies: 9
Views: 3527

Re: Nikon Z7

Noted. But we're not yet at the point where we can start working on Z7 support. When it changes, we'll make some sort of an announcement.
by Stas Yatsenko
08.04.2019 11:17
Forum: Helicon Remote
Topic: License for iphone App no idea
Replies: 1
Views: 557

Re: License for iphone App no idea

Please contact us via support@heliconsoft.com
by Stas Yatsenko
08.04.2019 11:16
Forum: Helicon Remote
Topic: Canon Wi-Fi Adapter W-E1 compatible with Remote on iPad?
Replies: 67
Views: 28944

Re: Canon Wi-Fi Adapter W-E1 compatible with Remote on iPad?

Actually, all the info on our website is correct as long as you take it literally and don't try to infer anything that's not actually stated there. 5DS R is perfectly supported via USB connection on Mac, Windows and Android, so of course it's listed as compatible. But you're on iOS, where only Wi-Fi...
by Stas Yatsenko
08.04.2019 11:14
Forum: Helicon Remote
Topic: Helicon Remote Focus Bracketing and Timelapse combined
Replies: 3
Views: 852

Re: Helicon Remote Focus Bracketing and Timelapse combined

Yes, that is exactly what you can do. Each time lapse step will become a focus-bracketed stack.
by Stas Yatsenko
05.04.2019 11:34
Forum: Helicon Focus: Support
Topic: Newbie question: Alignement in animation stack
Replies: 3
Views: 846

Re: Newbie question: Alignement in animation stack

Helicon Focus menu "View / Language"
by Stas Yatsenko
05.04.2019 11:31
Forum: Shooting
Topic: Selecting important focus point in stack
Replies: 3
Views: 2645

Re: Selecting important focus point in stack

It's not impossible, but problematic. You would need to ensure exactly the same point and field of view for your extra shots that the rest of the set of images has, which I can imagine being difficult, and if the point of view is off, you will get artifacts. Then you need to assign appropriate names...
by Stas Yatsenko
05.04.2019 11:31
Forum: Helicon Remote
Topic: Mirrorless
Replies: 3
Views: 986

Re: Mirrorless

Of these, only Sony A7 R III will definitely be supported, we're working on this right now. I assume A7 III (non-R) body will also be supported but we haven't tested that. Can't promise anything about the other cameras at this point, but we do want to support EOS R and Z7 lines if possible and feasi...
by Stas Yatsenko
05.04.2019 10:45
Forum: Helicon Remote
Topic: Will Helicon Remote ever support Sony A7 cameras?
Replies: 18
Views: 14510

Re: Will Helicon Remote ever support Sony A7 cameras?

Not at this moment, but we're working on A7 R III, that may enable us to support other new Sony cameras in the future.