I updated my laptop to windows 11, when I connect my 5dmark4, it is immediately recognized by the latest version of helicon remote 4.3.0 W I have no live view, no possibility to take a picture, I can see the exposure mode, the aperture, the speed, etc., but no way to intervene when i disconnect the ...

thank you Catherine
I have succeeded

My question is in the topic
Can I use Helicon remote with my canon 5D Mark IV in wifi mode on mac os 10.15 ?

for the moment I connect without difficulty to my mac with my 5D
but Helicon remote does not detect it
It's not possible ?
not planned?
or is there a way to do it?

I received an answer from Helicon's technicians.

Disable silent release mode in the camera body settings. If the flash still doesn't trigger, go to preferences -> Shooting and set "Enable Live View when taking a shot" to "No".

and it works

thank you very much

another observation, helicon remote open on my computer
at the moment when the soft connects with my cannon,
there is a shutter release and a flash


please i realy need help

hello user of Helicon soft for several years under mac os I bought a laptop running Windows 10 on which I installed helicon remote and focus. I used it yesterday for outdoor jewellery shoots with flash studio elinchrom the connection is made normally, I have normal access to the live view I can dete...

other observation,
when HR is bugged, the main window turns gray when I click on it
when I put out the canon, HR comes back

once helicon remote is opened, and my canon 5D mark 4 is recognized, helicon hangs and no longer responds updated 3.9.12 and online registration done correctly windows X AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz ram 16,0 Go 800 Go free space Canon eos 5Dmark 4 150 tamron f 2,8 full battery I u...

hello I would like to know how to avoid this blurry effect in the background

https://photos.app.goo.gl/tprGnUtcwLAaDEVm6

Hi Catherine
I'm in touch with Alex from the technical department who deals with this problem

Hello I would like to share a problem with helicon focus I am on mac os x.12.6 with a imzc 27 inches (end of 2013), I use Helicon focus for two years without problem I was on version 7.5.8 I had to render some fifteen photos, I did a batch treatment the stacking was done correctly with helicon remot...

miraculously, everything works again, guys from the bug report service, sent me an update to make

thank you for your help Catherine

It makes no sense, I took a break from several weeks of jewelry photos, I start a session, and no possibility to zoom in life view, to make the focus I tried with two different lenses; with the same result I tried with a 6d from a friend, with all my optics, everything works stacking works, point A ...

i send also a new bug report with this version

Hello Catherine
I did everything you asked for
version 3.9.5 gives the same result