Can't connect Canon 6D to iPhone

General discussions, bugs, support, suggestions
Post Reply
Paul Lundgren
Posts: 1
Joined: 08.02.2018 16:09

Can't connect Canon 6D to iPhone

Post by Paul Lundgren » 08.02.2018 16:22

I've followed every recommendation found and iPhone still says "camera not connected". I was able to connect with Cannon Connect easily – but not with Helicon Remote. I have deleted Canon Connect as suggested. Still no luck. Do I need a 1,2,3, list or something?

User avatar
Stas Yatsenko
Posts: 3691
Joined: 06.05.2009 14:05
Contact:

Re: Can't connect Canon 6D to iPhone

Post by Stas Yatsenko » 09.02.2018 12:35

Make sure you run the app first, then connect iPhone to the camera's Wi-Fi network, then go back to the app, press "select a camera" and tap the "Auto-detected camera" item.
If you see "Camera refused connection" message, you need to reset and re-enter the Wi-Fi settings in the camera body, then repeat the steps described above. Select the "Smartphone" mode when configuring Wi-Fi in the camera body.

Post Reply