White balance problem

General discussions, bugs, support, suggestions
Post Reply
Posts: 1
Joined: 22.01.2018 09:03

White balance problem

Post by Andrew » 22.01.2018 09:20

Hello Helicon community,

I'm shooting jewelry on white background with a Nikon D610 and 105mm macro lens. Manually setting white balance and exposure to keep backgrounds properly exposed and white, however noticing that the white tone of each image captured with remote is different. Some more yellow, some more blue. It is my understanding that with exposure, ISO, and white balance locked I should be getting consistent coloration in the backgrounds throughout the stack. I attached example files below. Grateful for any thoughts or ideas.
(4.61 MiB) Not downloaded yet
(4.62 MiB) Not downloaded yet

User avatar
Stas Yatsenko
Posts: 3770
Joined: 06.05.2009 14:05

Re: White balance problem

Post by Stas Yatsenko » 22.01.2018 15:32

I don't know what's causing it, but I can say for certain it's not Helicon Remote that's doing it. Look for the reason in the camera body settings or in the environment. Is lighting the same in these two frames? Natural versus artificial lights can be a huge difference, as well as different kinds of artificial lights.

Post Reply