Helicon Focus crash

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Helicon Focus crash

Unread postby Barry » 20.06.2010 11:04

Helicon Focus ver 5.1.8 application crash


The scenario occurs in the parameters screen when full screen mode is selected for viewing the files. This problem does not occur in either horizontal or vertical split screen modes.

All files requiring processing have been checked. Method A with radius 4 and smoothing 4 have been selected.

After Run is selected Helicon Focus stops working. The Microsoft problem signature is given below.


Problem signature:
Problem Event Name: APPCRASH
Application Name: HeliconFocus.exe
Application Version: 5.1.8.0
Application Timestamp: 4c177712
Fault Module Name: focus.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c1671ae
Exception Code: c0000005
Exception Offset: 000010ed
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Barry
 

Re: Helicon Focus crash

Unread postby Stas Yatsenko » 21.06.2010 12:03

Thanks for your report. We will fix this bug.
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Stas Yatsenko
 
Posts: 2425
Joined: 06.05.2009 14:05


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