Once again the downloaded update 5.11 - Remote does NOT load or open!
Vista Ultimate. Same issue as occurred with prior version(s).
HeliconFocus itself does continue to function.
Remote will not open with, or without, the camera plugged in.
When camera -is- plugged in the top LCD on the Canon50D continually flashes "Buzy" (busy). This occurs while HF is open and on-screen... with no attempt to even open Remote. Unplugging, replugging the connection USB wire makes no difference, same "Buzy" result. System will not work nor function.
Cold reboot of the entire system made no difference after upgrading to 5.11
Initial notice of "upgrade available" popped up while using HF for image layering work (and HF continues to work).
Pop-up asked, "Do you wish to download now?" and "Yes" was selected.
In both instances the download reached 99%... paused for 30 seconds or so, then said "X - an error has occurred in downloading." Each effort to download resulted in no file being saved.
Going direct to the HF website, the upgrade - did - download. Likewise, appeared to install correctly by first "uninstalling" the prior version.
With HF up and running... same result: Remote does NOT open. The camera's "Buzy" warning flashing on the top LCD and locks up the camera.
There appears to be TWO issues involved:
1. The camera is locked up/Buzy flashing. An apparent program incompatibility issue involving code-writing.
2. Remote still does not open even when a camera is not attached or hooked to the computer via USB port