Registration Not Working in Helicon Focus

Report bugs and get support here

Moderator: Stas Yatsenko

bruno_b
Posts: 5
Joined: 19.12.2013 20:28

Registration Not Working in Helicon Focus

Unread postby bruno_b » 19.12.2013 20:35

I have just bought Helicon Focus Pro and I am unable to register the software (using Online Registration menu item) with the activation code provided in the email.

I also tried the item Offline Register > Request Key but the email it sent to focus@helicon.com.ua was returned.

I am able to register Helicon remote.

User avatar
Stas Yatsenko
Posts: 3955
Joined: 06.05.2009 14:05
Contact:

Re: Registration Not Working in Helicon Focus

Unread postby Stas Yatsenko » 20.12.2013 14:29

Please contact us via support@heliconsoft.com

bruno_b
Posts: 5
Joined: 19.12.2013 20:28

Re: Registration Not Working in Helicon Focus

Unread postby bruno_b » 20.12.2013 14:41

Around the time I posted in the forum I contacted that email but have not yet received a reply.

User avatar
Stas Yatsenko
Posts: 3955
Joined: 06.05.2009 14:05
Contact:

Re: Registration Not Working in Helicon Focus

Unread postby Stas Yatsenko » 23.12.2013 12:57

Maybe we have not received your e-mail. Please resend it.

bruno_b
Posts: 5
Joined: 19.12.2013 20:28

Re: Registration Not Working in Helicon Focus

Unread postby bruno_b » 23.12.2013 19:55

Problem solved a couple of days ago. Thanks.


Return to “Helicon Filter: Bugs and Support”

Who is online

Users browsing this forum: Yahoo [Bot] and 1 guest