Exporting file sizes

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aliwatsonphoto
Posts: 1
Joined: 21.07.2018 12:54

Exporting file sizes

Post by aliwatsonphoto »

Apologies if this has been mentioned before but I couldn’t find out any info.

I’ve been importing 4K video frame exports into helicon focus. Each file is at least 4000x2000px. When exporting the files there’re only outputting at 1080x1920. I currently only have the free trial version so I imagine it is limited, but as far as I know free trial file exports are limited to 4mb and I’m not even getting close to that. I’m trying to export as uncompressed TIF files.

Thanks for your time
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Exporting file sizes

Post by Stas Yatsenko »

This shouldn't be happening. Can you send us a sample video file? Are you on Windows or Mac?
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