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Helicon Filter does not keep EXIF data in saved files.

Posted: 22.11.2015 19:03
by kentel
Sorry I don't post very often here, but have recently noticed that Helicon Filter does not keep EXIF data in saved files.
Is this that I have missed out some option, or just a fact? or a fault?

Thanks for any information on this query.

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 23.11.2015 11:50
by Stas Yatsenko
This is strange. What OS version and Helicon Filter version do you have?

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 23.11.2015 12:57
by kentel
Hello Stas Yatsenko, I have version 5.5.4 Stereo release 25/09/2015 of Helicon Filter, and OS is Windows 7 64 bit Home Premium SP1, AMD Phenom II X4 940 cpu 3.42 GHz 8Gb installed RAM (Memory).

The files I am editing are jpg and RAW from a Panasonic DMC-FZ330/300.

Thanks for your interest!

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 23.11.2015 13:48
by Stas Yatsenko
We need to test your files in our environment. Can you please upload them to our ftp server as described at http://www.heliconsoft.com/ftp-server/

If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link.

Please contact us via support@heliconsoft.com

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 23.11.2015 14:58
by kentel
https://dl.dropboxusercontent.com/u/46995680/P1000808.RW2

https://dl.dropboxusercontent.com/u/46995680/P1000808_hf.jpg

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 24.11.2015 13:26
by Stas Yatsenko
Thanks for the samples, we were able to reproduce the problem and will try to fix it ASAP.

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 24.11.2015 15:07
by kentel
Thanks very much. Look forward for the fix.

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 25.11.2016 14:11
by kentel
Has there been a fix for this problem? If so, then I have not been informed.
Thanks.

Re: Helicon Filter does not keep EXIF data in saved files.

Posted: 28.11.2016 10:32
by Stas Yatsenko
Yes, please try the latest release of Helicon Filter.