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Registration Not Working in Helicon Focus

Posted: 19.12.2013 20:35
by bruno_b
I have just bought Helicon Focus Pro and I am unable to register the software (using Online Registration menu item) with the activation code provided in the email.

I also tried the item Offline Register > Request Key but the email it sent to focus@helicon.com.ua was returned.

I am able to register Helicon remote.

Re: Registration Not Working in Helicon Focus

Posted: 20.12.2013 14:29
by Stas Yatsenko
Please contact us via support@heliconsoft.com

Re: Registration Not Working in Helicon Focus

Posted: 20.12.2013 14:41
by bruno_b
Around the time I posted in the forum I contacted that email but have not yet received a reply.

Re: Registration Not Working in Helicon Focus

Posted: 23.12.2013 12:57
by Stas Yatsenko
Maybe we have not received your e-mail. Please resend it.

Re: Registration Not Working in Helicon Focus

Posted: 23.12.2013 19:55
by bruno_b
Problem solved a couple of days ago. Thanks.