helicon filter 4 82 3 fails to read folder contents

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kees mazee

helicon filter 4 82 3 fails to read folder contents

Unread postby kees mazee » 03.02.2008 16:36

after installing version 4 82 3 / dd 1.2.08 program reads the folder structure but is not able to show the content of the folders !

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Dan Kozub
Posts: 1157
Joined: 24.03.2004 18:14

Unread postby Dan Kozub » 04.02.2008 11:29

Thanks for reporting. More information would be very appreciated.

1. Please send us a printscreen to see how folder is shown.

2. Does it happen with all folders?

3. Please install Helicon Focus and check if the same problem exist.

Please send your feedback here or to dankozub (at) helicon.com.ua

Thanks again for your help.

trondeh
Posts: 14
Joined: 09.09.2005 09:20

Unread postby trondeh » 04.02.2008 15:54

I have the exact same problem! It happens with all folders on on both my home (XP32) computer and my work (XP64) computer.

The problem is that the folder-structure is in sync with the selected thumbnail, but selecting a folder does not sync the thumbnail-view.

Helicon Focus 4.40 does NOT have this problem.

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Dan Kozub
Posts: 1157
Joined: 24.03.2004 18:14

Unread postby Dan Kozub » 04.02.2008 18:08

Yep, this is true! Will be fixed till tomorrow.

trondeh
Posts: 14
Joined: 09.09.2005 09:20

Unread postby trondeh » 06.02.2008 13:03

Hm, still no update.....

trondeh
Posts: 14
Joined: 09.09.2005 09:20

Unread postby trondeh » 06.02.2008 21:31

Great! Working now with the new version. Thanks!

Guest

Unread postby Guest » 06.02.2008 23:25

Dan Kozub wrote:Thanks for reporting. More information would be very appreciated.

1. Please send us a printscreen to see how folder is shown.

2. Does it happen with all folders?

3. Please install Helicon Focus and check if the same problem exist.

Please send your feedback here or to dankozub (at) helicon.com.ua

Thanks again for your help.


Tks a lot problem fixed with the update of 6.2.08 !!
Kees


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