It runs super slowly!

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yowich
Posts: 11
Joined: 25.08.2018 06:23

It runs super slowly!

Post by yowich » 26.08.2018 22:41

Hi,
I just bought and set up the software.
But it runs really slowly.
Every click I do takes more than 5 seconds before it actually does something.
I can't even start the first step because it takes too long to do something.
My PC runs super fast other than this.
What shall I do to make it run as it should?

Thanks

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Stas Yatsenko
Posts: 3768
Joined: 06.05.2009 14:05
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Re: It runs super slowly!

Post by Stas Yatsenko » 27.08.2018 14:36

That's typical for a conflict with some other camera-related software. You'll have to identify and terminate that software. See for a bit more details: https://www.heliconsoft.com/faq-helicon-remote#troubleshooting

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