Hello,
I got following issue: Helicon Remote (Free Version) crashes in the moment of the first shutter release. No way to bring it back to live until I finish the app and restart it.
The set up is:
The cofiguration is:
- Nikon D850
- Samsung Galaxy Tab Pro SM-T520
- Android Version 4.4.2
- Connection via USB
I wont buy a full version until this issue is solved.
best regards
Tim
App crashes at first shutter release
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: App crashes at first shutter release
Hello,
The forum is not a good way to get technical support, we need more info.
Please reproduce the problem and send a bug report (menu -> Feedback -> Report a bug).
The forum is not a good way to get technical support, we need more info.
Please reproduce the problem and send a bug report (menu -> Feedback -> Report a bug).
Re: App crashes at first shutter release
Thank you.
I did.
I did.
Re: App crashes at first shutter release
Problem solved. Thanks for your support Alex!
Set "Review time" to "Disabled" - that was it!
Set "Review time" to "Disabled" - that was it!
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: App crashes at first shutter release
Thanks for letting us know. This isn't really a fix, it's a workaround, but at least it works. Apparently, there's some problem with the review, we'll investigate it.