Another Black screen
Posted: 20.02.2018 14:56
I just downloaded Helicon Remote 30 day trial.
I have a Canon 5D MK IV and an iMac running High Sierra 10.13.3
Initially, I followed the instructions in the online Helicon Remote Manual.
After connecting my camera, turning it on and then starting the Helicon software, the screen says Live View is Off. Under Tools, Toggle Live View is greyed out. I hear the mirror open and that's it. I have tried setting Exp. Simulation from Enable to During but that doesn't seem to help me as it did another newbie just recently.
Have also turned the camera on, turned on Live View BEFORE starting Helicon Remote. Live View displayed the view as expected but, when I started Helicon Remote, Live View went black on the LCD and Helicon Remote says Live View is Off.
I have a Canon 5D MK IV and an iMac running High Sierra 10.13.3
Initially, I followed the instructions in the online Helicon Remote Manual.
After connecting my camera, turning it on and then starting the Helicon software, the screen says Live View is Off. Under Tools, Toggle Live View is greyed out. I hear the mirror open and that's it. I have tried setting Exp. Simulation from Enable to During but that doesn't seem to help me as it did another newbie just recently.
Have also turned the camera on, turned on Live View BEFORE starting Helicon Remote. Live View displayed the view as expected but, when I started Helicon Remote, Live View went black on the LCD and Helicon Remote says Live View is Off.