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Remote on Galaxy Tab 2 10.1

Posted: 09.11.2017 23:52
by RFPhotog
I'm going to use an older tablet as a monitor for video. It's a Galaxy Tab 2 10.1 running Android 4.2.2. Remote is installed, but when I tap to launch the app, nothing happens. The app appears to start to launch, then the screen just remains blank. I don't have a camera connected, I'm just testing to make sure the UI opens properly.

Thoughts appreciated.

Thanks.

Re: Remote on Galaxy Tab 2 10.1

Posted: 10.11.2017 17:01
by Stas Yatsenko
I'm sorry, we're not familiar with this issue (e. g. it's not common). Seeing logcat output from this tablet after a failed attempt to launch the app may help. There is a number of logcat viewer apps in the market that will let you access this system-wide Android log.

Re: Remote on Galaxy Tab 2 10.1

Posted: 13.11.2017 16:29
by RFPhotog
Hi Stas,

Unfortunately my device isn't rooted and any log viewer I try to access indicates that root access is needed for full system logs.

Re: Remote on Galaxy Tab 2 10.1

Posted: 15.11.2017 14:52
by Stas Yatsenko
That won't be necessary (but thanks anyway): we have found and fixed the issue, and will publish an update later today.

Re: Remote on Galaxy Tab 2 10.1

Posted: 15.11.2017 15:26
by RFPhotog
OH! Wow, great! Thanks, Stas.