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Connecting canon 7d Mark II to helicon remote

Posted: 04.01.2017 03:53
by Blademanswife
]i have the helicon app on my I phone 6 and am trying to connect to my phone so I can use the stacking feature. When I tether to my phone my live view goes to laptop and takes me to the photos. I can't access the menu or anything when it's like this. Any suggestions

Re: Connecting canon 7d Mark II to helicon remote

Posted: 04.01.2017 10:58
by Stas Yatsenko
Did you connect the camera with a USB cable? Only Wi-Fi connection works on iPhone.

Re: Connecting canon 7d Mark II to helicon remote

Posted: 11.05.2017 13:30
by yshydb
Try various troubleshooting ideas to fix this issue such as:
Restart your phone
Restart your camera
Install the application of new, updated and latest version
Install new firmware in your camera.
Make sure the camera should be compatible with app.
If nothing will works then go to Canon 7D Manual- guideusermanual.com/product-name-7d-manual&po=126288&lang=English for more options.