Nikon D7100 no longer recognized

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MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Nikon D7100 no longer recognized

Post by MikeCT » 02.11.2016 16:28

Suddenly Remote no longer recognizes my D7100. It shows up when I 'Select a camera' but when I click OK, it has not been activated.

MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Re: Nikon D7100 no longer recognized

Post by MikeCT » 02.11.2016 16:40

However, it does recognize the D500.

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Stas Yatsenko
Posts: 3811
Joined: 06.05.2009 14:05
Contact:

Re: Nikon D7100 no longer recognized

Post by Stas Yatsenko » 03.11.2016 10:34

Hello!

Please send us a bug report while the camera is connected. Make sure it is the only camera that is connected at the moment.

MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Re: Nikon D7100 no longer recognized

Post by MikeCT » 03.11.2016 15:21

0:int CHttpRequest::open(const CSocketName &) : error connecting with remote socket( address = 192.168.1.2 : 49152 , sysError = 36 , err = -1 )
0:static bool CWftDevice::canonCanConnectWithAddress(const CString &, bool &, CString *) : error opening socket
13388:QtWarningMsg: QWidgetWindow(0x6000002b4a00, name="m_toolBarWindow") ( QScreen(0x600000005e50, name="ASUS VS247") ): Attempt to set a screen on a child window.
61084:"Preferences" window called
14:QtWarningMsg: libpng warning: Ignoring invalid time value
15:QtWarningMsg: libpng warning: iCCP: known incorrect sRGB profile
7:QtWarningMsg: libpng warning: iCCP: known incorrect sRGB profile
40195:camera removed NIKON DSC D7100
101:camera removed NIKON DSC D7100
14:QtWarningMsg: QMetaObject::invokeMethod: No such method QDialog::deselectAll()
1083:virtual void CPtpTransport::addDevice(const std::shared_ptr<CPtpTransportDevice> &) 261
0:virtual int CPtp::openSession(const std::shared_ptr<CPtpQueueRunner> &)
0:virtual int CPtp::closeSession(const std::shared_ptr<CPtpQueueRunner> &)
0:void CPtpCameraList::deviceAdded(std::shared_ptr<CPtpTransport>, std::shared_ptr<CPtpTransportDevice>) 297
416:void CPtp::getDeviceModel() Camera named D7100 identified as 11
240:void CPtpCameraList::starterFinished(std::shared_ptr<CPtpStarter>) 352
0:void hlr::CDeviceList::ptpDeviceAdded(std::shared_ptr<CPtp>) : D7100
2:virtual int CPtp::openSession(const std::shared_ptr<CPtpQueueRunner> &)
20183:void CFileSystemWatcherGeneric::threadFunc()
8:virtual CFileSystemWatcherGeneric::~CFileSystemWatcherGeneric()
1006:void CFileSystemWatcherGeneric::threadFunc()
0:virtual CFileSystemWatcherGeneric::~CFileSystemWatcherGeneric()
1:preferences saving triggered
2676:QtWarningMsg: QMetaObject::invokeMethod: No such method QDialog::deselectAll()
1900:void CCntDeviceListPrivate::toggleConnectedState(uint32_t) Disconnecting the device D7100 by user request
130:virtual int hlr::CCameraPtp::stopSession()
534:virtual int CPtp::openSession(const std::shared_ptr<CPtpQueueRunner> &)

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Stas Yatsenko
Posts: 3811
Joined: 06.05.2009 14:05
Contact:

Re: Nikon D7100 no longer recognized

Post by Stas Yatsenko » 04.11.2016 10:42

Please connect the camera, then run Helicon Remote, then go to "menu\Help\Report a bug" and send us a notice from there. This will give us more information.

MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Re: Nikon D7100 no longer recognized

Post by MikeCT » 05.11.2016 17:13

Stas Yatsenko wrote:Please connect the camera, then run Helicon Remote, then go to "menu\Help\Report a bug" and send us a notice from there. This will give us more information.
Done

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Stas Yatsenko
Posts: 3811
Joined: 06.05.2009 14:05
Contact:

Re: Nikon D7100 no longer recognized

Post by Stas Yatsenko » 07.11.2016 17:22

I can't find it, what e-mail address did you provide in the report?

MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Re: Nikon D7100 no longer recognized

Post by MikeCT » 08.11.2016 16:36

The report was read by Alex, who was not aware of the problem.
Here is the data

0:Language: "English"
3731:Helicon Remote version 3.8.0 M
0:Full version
0:Built on Sep 22 2016 17:00:46
0:Running on Mac OS X 10.12
0:Using Qt 5.7.0
0:WSID: D9-09-B9-F0-32-00-42-00
315:QtWarningMsg: libpng warning: Ignoring invalid time value
57:QtWarningMsg: libpng warning: Ignoring invalid time value
0:QtWarningMsg: libpng warning: Ignoring invalid time value
0:QtWarningMsg: libpng warning: Ignoring invalid time value
0:QtWarningMsg: libpng warning: Ignoring invalid time value
481:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Unsupported HLVariant type at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 189
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Unsupported HLVariant type at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 189
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Invalid HLVariant value passed at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 138
0:Assertion failed: type == stHlVariant at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 131
0:Assertion failed: Unsupported HLVariant type at static HLVariant Serializer<HLVariant>::deserialize(CBinaryStream &) , line 189
20:QtWarningMsg: libpng warning: iCCP: known incorrect sRGB profile
0:QtWarningMsg: libpng warning: iCCP: known incorrect sRGB profile
15:QtWarningMsg: libpng warning: iCCP: known incorrect sRGB profile
0:QtWarningMsg: libpng warning: iCCP: known incorrect sRGB profile
10:QtWarningMsg: libpng warning: Ignoring invalid time value
0:QtWarningMsg: libpng warning: Ignoring invalid time value
393:QtWarningMsg: QOpenGLContext::swapBuffers() called with non-exposed window, behavior is undefined
62:QtWarningMsg: QWidgetWindow(0x6080002adc80, name="m_toolBarWindow") ( QScreen(0x60000001d420, name="ASUS VS247") ): Attempt to set a screen on a child window.
0:QtWarningMsg: QWidgetWindow(0x6080002adc80, name="m_toolBarWindow") ( QScreen(0x60000001d420, name="ASUS VS247") ): Attempt to set a screen on a child window.
17:Vendor = Intel Inc.
0:version = 2.1 INTEL-10.18.65
0:renderer = Intel HD Graphics 5000 OpenGL Engine
58:QtWarningMsg: QWidgetWindow(0x6080002adc80, name="m_toolBarWindow") ( QScreen(0x60000001d420, name="ASUS VS247") ): Attempt to set a screen on a child window.
8612:virtual void CPtpTransport::addDevice(const std::shared_ptr<CPtpTransportDevice> &) 261
2:virtual int CPtp::openSession(const std::shared_ptr<CPtpQueueRunner> &)
0:virtual int CPtp::closeSession(const std::shared_ptr<CPtpQueueRunner> &)
0:void CPtpCameraList::deviceAdded(std::shared_ptr<CPtpTransport>, std::shared_ptr<CPtpTransportDevice>) 297
376:void CPtp::getDeviceModel() Camera named D7100 identified as 11
216:void CPtpCameraList::starterFinished(std::shared_ptr<CPtpStarter>) 352
0:void hlr::CDeviceList::ptpDeviceAdded(std::shared_ptr<CPtp>) : D7100
13:virtual int CPtp::openSession(const std::shared_ptr<CPtpQueueRunner> &)
4397:SSID = ECSU_Wireless
1310:void CCntDeviceListPrivate::toggleConnectedState(uint32_t) Disconnecting the device D7100 by user request
129:virtual int hlr::CCameraPtp::stopSession()
565:int CSocket::connect(const CSocketName &, int) end try connect to socket
256:QtWarningMsg: QMetaObject::invokeMethod: No such method QDialog::deselectAll()
50:virtual int CPtp::openSession(const std::shared_ptr<CPtpQueueRunner> &)
1697:int CSocket::connect(const CSocketName &, int) end try connect to socket
2000:int CSocket::connect(const CSocketName &, int) end try connect to socket
2003:int CSocket::connect(const CSocketName &, int) end try connect to socket
2000:int CSocket::connect(const CSocketName &, int) end try connect to socket
0:int CHttpRequest::open(const CSocketName &) : error connecting with remote socket( address = 192.168.1.2 : 49152 , sysError = 36 , err = -1 )
0:static bool CWftDevice::canonCanConnectWithAddress(const CString &, bool &, CString *) : error opening socket
4989:SSID = ECSU_Wireless
2002:int CSocket::connect(const CSocketName &, int) end try connect to socket
2001:int CSocket::connect(const CSocketName &, int) end try connect to socket
987:QtWarningMsg: QWidgetWindow(0x6080002adc80, name="m_toolBarWindow") ( QScreen(0x60000001d420, name="ASUS VS247") ): Attempt to set a screen on a child window.
1013:int CSocket::connect(const CSocketName &, int) end try connect to socket
2003:int CSocket::connect(const CSocketName &, int) end try connect to socket
2004:int CSocket::connect(const CSocketName &, int) end try connect to socket
8:int CHttpRequest::open(const CSocketName &) : error connecting with remote socket( address = 192.168.1.2 : 49152 , sysError = 36 , err = -1 )
0:static bool CWftDevice::canonCanConnectWithAddress(const CString &, bool &, CString *) : error opening socket
112372:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
35:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
33:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
1:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
31:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
31:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
0:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
33:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
34:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
83:QtWarningMsg: QNSView mouseDragged: Internal mouse button tracking invalid (missing Qt::LeftButton)
49554:void CMainWindow::bugreport() : invoked upon the user request

[General]
Canon%20EOS-1D%20X%20Mark%20II=5472 3648
Geometry=@ByteArray(\x1\xd9\xd0\xcb\0\x2\0\0\0\0\x3%\0\0\x1\x37\0\0\x6\x88\0\0\x3\xad\0\0\x3%\0\0\x1M\0\0\x6\x88\0\0\x3\xad\0\0\0\0\0\0\0\0\a\x80)
LastCameraConnectedImageWidth=5568
LastConnectedCameraModel=29
MonoHistogram=true
PreviewAction=FastPreview
State=@ByteArray(\0\0\0\xff\0\0\0\0\xfd\0\0\0\0\0\0\x3\x64\0\0\x2\a\0\0\0\x4\0\0\0\x4\0\0\0\b\0\0\0\b\xfc\0\0\0\x1\0\0\0\x2\0\0\0\x1\0\0\0\x12\0m\0_\0t\0o\0o\0l\0\x42\0\x61\0r\x1\0\0\0\0\xff\xff\xff\xff\0\0\0\0\0\0\0\0)
UserEmail=mikewadams@mac.com

[Focusbracketing]
DoFCalcAutoMode=true

[%General]
PromptOpenInFocus=false

[HyperFocalCalculator]
Aperture=8
CoC=2
FocalLen=0

[Panels]
State\0=1
State\1=0
State\2=1
State\3=0
State\6=0
State\7=0
State\ManualEB\Geometry=@ByteArray(\x1\xd9\xd0\xcb\0\x2\0\0\0\0\0\0\0\0\0\x17\0\0\x1\xb9\0\0\x1v\0\0\0\0\0\0\0\x17\0\0\x1\xb9\0\0\x1v\0\0\0\0\0\0\0\0\a\x80)
State\Splitter\Sizes=@ByteArray(\0\0\0\xff\0\0\0\x1\0\0\0\x2\0\0\x4v\0\0\x1\x90\0\0\0\0\a\x1\0\0\0\x1\x1)

[Preferences]
Canon\LvKeepLCDOn=0
Canon\MirrorLockUpPause=1000
Canon\UseLvForShooting=1
General\AutoBugReport=false
General\AutoCreateNewStack=true
General\AutoFocusPause=3
General\BackColor=30
General\BigStepSize=25
General\ContinuousShootingFrames=2
General\ContinuousShootingSpeed=1
General\DFSensitivity=1
General\EnSafeStepSizeNikon=0
General\FileNaming\CounterValue=0
General\FileNaming\Value=img_[counter]
General\FlashPause=0
General\FocusStepPause=200
General\FolderNaming\CounterValue=0
General\FolderNaming\Value=[year4].[month].[day]_[counter]
General\Grid=0
General\HistoTransparency=90
General\HugeStepSize=50
General\LiveViewAveraging=2
General\LiveViewDisplay=1
General\LiveViewRotation=1
General\LvBrightnessBoost=0
General\MaxLvZoomLevel=1
General\MediumStepSize=5
General\Orientation=1
General\ParentFolder=/Volumes/Helicon Storage/spider
General\PreviewPause=5
General\ReviewTime=4
General\SafeStepSizeNikon=75
General\StartLvOnStartup=1
General\StepSize=1
General\StepSizeNikon=15
ImageSaving\GeoTaggingMode=0
ImageSaving\GeoTaggingUpdateInterval=10
ImageSaving\JpegImagesDestiantion=0
ImageSaving\MoviesDestiantion=2
ImageSaving\RawImagesDestiantion=2
Internal\Events\MotionDetectionEnabledGridZones=@ByteArray(\f\0\0\0\0\0\0\0\0\0\0\0\t\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\t\0\0\0\0\0\0\0\0\0\x80?\0\0\0\0\t\0\0\0\0\0\0\0\0\0\0@\0\0\0\0\t\0\0\0\0\0\x80?\0\0\0\0\0\0\0\0\t\0\0\0\0\0\x80?\0\0\x80?\0\0\0\0\t\0\0\0\0\0\x80?\0\0\0@\0\0\0\0\t\0\0\0\0\0\0@\0\0\0\0\0\0\0\0\t\0\0\0\0\0\0@\0\0\x80?\0\0\0\0\t\0\0\0\0\0\0@\0\0\0@\0\0\0\0\t\0\0\0\0\0@@\0\0\0\0\0\0\0\0\t\0\0\0\0\0@@\0\0\x80?\0\0\0\0\t\0\0\0\0\0@@\0\0\0@)
Internal\ExposureBracketing\Interval=2
Internal\LastUpdateCheckTimeStamp=1478615509
Internal\ServerList=@ByteArray(HLSL\x2\x1\0\0\0\0NIPL\x1\x1\0\0\0\0\xff\xff\xff\xff)
Shooting\CustomExposure=180
Shooting\DisableLvAfterShooting=0
Shooting\PreviewQuality=0
StackShot\Invert=false
StackShot\Pause=0
StackShot\StepSize=100
StackShot\StepType=0
Trinamic\EnableLimitSwitches=false
Trinamic\Invert=false
Trinamic\MaxAccel=50
Trinamic\MaxSpeed=2047
Trinamic\MaxTorque=50
Trinamic\Pause=0
Trinamic\StepSize=100
Trinamic\StepType=0

[Settings]
Interface\HistogramOverlayPosition=@Variant(\0\0\0\x1a\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0)
Interface\HistogramOverlaySize=@Variant(\0\0\0\x16@h\0\0\0\0\0\0@X\0\0\0\0\0\0)
Internal\Interface\AudioTriggerUiMainWidgetPosition=@Variant(\0\0\0\x1a\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0)
Internal\Interface\MotionDetectionUiMainWidgetPosition=@Variant(\0\0\0\x1a\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0)

[Shortcuts]
General\1=Ctrl+L
General\10=Alt+Right
General\11=Ctrl+Right
General\12=Shift+Right
General\13=Ctrl+S
General\14=Ctrl+End
General\15=Ctrl+Y
General\16=Ctrl+Alt+Y
General\17=Ctrl+R
General\18=Ctrl+Alt+R
General\19=Ctrl+Alt+Left
General\2=Ctrl+T
General\20=Ctrl+Alt+Right
General\21=Ctrl+Shift+V
General\22=Ctrl+Shift+C
General\23=Ctrl+Shift+X
General\24=Ctrl+Shift+L
General\25=Ctrl+Shift+N
General\3=Ctrl+Alt+P
General\4=Ctrl+P
General\5=Ctrl+F
General\6=Ctrl+A
General\7=Alt+Left
General\8=Ctrl+Left
General\9=Shift+Left

[TimeLapse]
Interval=3600000
NumShots=40

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