lost images

[jean]

Remote takes a stack of images,creates a folder, but no images inside and I can not find them anywhere on my computer. This just started when I renamed a folder. I reset preferences for the new folder name but can no figure out where the images are going. Can anyone help?

[Stas Yatsenko]

Assuming it's on Mac or Windows, click the blue label with the folder name in the bottom left corner of Helicon Remote window to open a folder where the photos have been (or will be) saved. Also, go to preferences -> Image saving and make sure you have "Move to computer" or "Copy to computer" download mode set, otherwise the images will not be pulled to the computer at all.

[jean]

Thank you. The images were actually not in the blue folder. The camera took all the images but the actually number saved was zero in an empty folder. HOWEVER, I fixed the problem by changing my camera to manual mode. I had it on Aperture priority by mistake. I have no idea why this would cause this problem but its fixed now.

[Stas Yatsenko]

Exposure mode is definitely unrelated, there must have been something else. I bet it will still work if you switch to A now.