Memory problems

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MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Memory problems

Unread post by MikeCT » 23.09.2015 22:51

Do other users have problems running out of memory? I use a laptop with 120GB RAM to run Helicon Remote but run out of storage after shooting just a few stacks.

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Stas Yatsenko
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Re: Memory problems

Unread post by Stas Yatsenko » 24.09.2015 13:50

No, this shouldn't be a problem, Remote barely uses 200 megabytes of memory. Did you mean that it ran out of disk space?

MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Re: Memory problems

Unread post by MikeCT » 25.09.2015 16:26

Sorry, yes. The hard drive ran out of space. I notice that about half of the used space was listed as 'Photos' and most of the rest as as 'Other'. This is on a Macbook.
If I turn if off and back on, the 'Other' component has disappeared.

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Stas Yatsenko
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Re: Memory problems

Unread post by Stas Yatsenko » 28.09.2015 12:20

So is there still an issue, or did you resolve it? Either way, Remote only uses the hard drive for your images and maybe 200 kilobytes for the settings file. So it's not an error on our part.

MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Re: Memory problems

Unread post by MikeCT » 02.10.2015 17:30

It is still happening. I will talk to people at my local club for advice.

On a related note: I plan to add an external drive, but only have two USB ports. Do the USB cables for the camera and the Stackshot rail system have to be directly plugged into the computer, or can I use a powered multiport hub? I know some items will only work if directly connected.

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Stas Yatsenko
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Re: Memory problems

Unread post by Stas Yatsenko » 06.10.2015 12:08

Both the camera and Stackshot should work even with a simple non-powered hub.

MikeCT
Posts: 104
Joined: 08.04.2014 19:56

Re: Memory problems

Unread post by MikeCT » 06.10.2015 14:51

Great: thanks.

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