Mobile Devices

General discussions, bugs, support, suggestions
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jp37421
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Joined: 15.12.2014 02:41

Mobile Devices

Post by jp37421 »

What mobile devices are supported?
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Stas Yatsenko
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Re: Mobile Devices

Post by Stas Yatsenko »

There's no list of supported devices. The requirements are full USB host (OTG) support, Android 4 or 5 and ARM-v7 (or v8) CPU.
matlab22
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Re: Mobile Devices

Post by matlab22 »

Why is my MTK6592 not supported ? With qDSLRdashboard and root mode my MTK works. Also USB-pendrives are working and even a mouse. What do I have to look for, when I by a new phone?
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Stas Yatsenko
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Re: Mobile Devices

Post by Stas Yatsenko »

But is a camera detected? See this FAQ entry for troubleshooting: http://www.heliconsoft.com/faq-helicon- ... t_detected

The only way to be sure the device you're buying will work with Helicon Remote is to connect a camera to it. Other than that, try googling whether this device supports USB host / USB OTG. Sometimes you can definitely say that a model you're looking at doesn't have this feature. It's harder to definitely confirm that it will work, though.
matlab22
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Re: Mobile Devices

Post by matlab22 »

No the camera is not detected by my phone but everything else :( I have run the otg checker and it provided a fix. Now I have two green hook but the camera still does not connect :(
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Stas Yatsenko
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Re: Mobile Devices

Post by Stas Yatsenko »

Does Android itself detect the camera now? Have you rebooted the phone after applying the fix?
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