Helicon Remote Problems

General discussions, bugs, support, suggestions
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Stas Yatsenko
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Re: Helicon Remote Problems

Post by Stas Yatsenko »

Thanks, we've just fixed this issue. Install the new version (Help -> Check for updates).
mtorre2006
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Joined: 13.09.2014 20:00

Re: Helicon Remote Problems

Post by mtorre2006 »

OK Stas, now the panels doesn't lock, HR seems to work fine, I continue with the tests and if I will find other problems I will notify them to you, thanks.
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Stas Yatsenko
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Re: Helicon Remote Problems

Post by Stas Yatsenko »

Go to preferences -> Tools and press "wipe settings". See if you can change the focus step sizes now.
mtorre2006
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Joined: 13.09.2014 20:00

Re: Helicon Remote Problems

Post by mtorre2006 »

Another problem to solve, I activate the "wipe setting" command then, in the Nikon menù I set the focusing step to 50, then I set the Live View mode on, the focus bracketing panel is activate but if I press the focusing arrows nothing happens.
I have mounted on my Nikon an AF-S Nikkor 16-85 GED lens and I have set the autofocus mode to AF-S and the camera to AF.
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Stas Yatsenko
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Re: Helicon Remote Problems

Post by Stas Yatsenko »

Please reproduce the problem (by pressing the focus movement button one or two times) and send a bug report (Help -> Report a bug).
mtorre2006
Posts: 16
Joined: 13.09.2014 20:00

Re: Helicon Remote Problems

Post by mtorre2006 »

Few minutes ago I sent a bug report.

Bye
mtorre2006
Posts: 16
Joined: 13.09.2014 20:00

Re: Helicon Remote Problems

Post by mtorre2006 »

Stas,
The Nikon D90 doesn't have a "reset" function, anyway I tried to do it simply extracting and then reinsercting the battery from the body, after this operation the HR focus bracketing works properly, now it seems that everything is working fine.
Now I am planning to buy the HR license and upgrade my Helicon Focus Lite to the pro version.

A last question: is HR compatible with 64-bit version of Windows 7.

Thanks so much for the help, bye.
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Stas Yatsenko
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Re: Helicon Remote Problems

Post by Stas Yatsenko »

It is compatible. By the way, D90 can be reset the same way as any other Nikon - by pressing and holding the two green-marked buttons.
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