Canon 5D MII Profoto Air Remote flash problem

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sebahattin_demir
Posts: 2
Joined: 29.06.2014 09:18

Canon 5D MII Profoto Air Remote flash problem

Post by sebahattin_demir »

I am using Canon 5d MII with Profoto D1500 system. I use Profoto Air Remote hardware without any problem when I take photo on my studio. I want to use Helicon Remote and I downloaded trial version. I setup all the system and connect to Helicon Remote software with my camera. But I can not take any photo with using Profoto Air remote. When my Canon camera shoted, the flash system could not work. I can shot photos without using flash system. But I have to use Profoto system.

Is there any solution in this situation?
Please help me.

Regards.
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Canon 5D MII Profoto Air Remote flash problem

Post by Stas Yatsenko »

Open Helicon Remote preferences -> Shooting and set "Activate live view when taking a shot" to "No". Other than, we have no knowledge of the Profoto system so can't give any better advice.
sebahattin_demir
Posts: 2
Joined: 29.06.2014 09:18

Re: Canon 5D MII Profoto Air Remote flash problem

Post by sebahattin_demir »

Hi Stas,
I solved my problem with changing this value set "No" you suggested.
Thank you for your help.
Regards.
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