Helicon Soft Forum

I do a focus and then set the closest and farthest points and the software will not start shooting. There is a little square dot on the start shooting button. Any suggestions? This is my first try. The software does take control of the camera.

I'm not sure what you mean, you didn't provide many details (like what operating system you're using - Mac, Windows or Android). Anyway, what you should have done instead of writing a forum post is go to menu -> Help -> Report a bug and send a bug report immediatel after the problem occurs (that is, before you restart Helicon Remote).
If you're on Mac - there's been an important update just now, make sure to go to Help -> Check for updates and download it.