No camera found - HR Android

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Joined: 28.12.2013 18:12

No camera found - HR Android

Unread postby ThLDQ » 28.12.2013 18:21

Good evening,
I'm testing Helicon Remote Android with my Ssamsung Galaxy SIII-Mini and my Canon Eos 7d.
But the program can't find the camera.
I tried switching on the camera then the program, the program then the camera, the camera then the smartphone, but with no luck in any case.
Any idea of what's wrong ?
Does the usb adaptator need to be an OTG USB adaptor ?

User avatar
Stas Yatsenko
Posts: 3400
Joined: 06.05.2009 14:05

Re: No camera found - HR Android

Unread postby Stas Yatsenko » 30.12.2013 17:14

You absolutely need a USB OTG adapter. There should be some indication that Android itself detects the camera (like a pop-up message). The app can't detect the camera when Android can't.

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