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Helicon Remote D800

Posted: 18.08.2012 19:17
by florian
Hi, it is some time ago, I used hf remote. I changed from Nikon D3 to D800.

Unfortunately hf remote does not work with MY D800. I am on mac OSX 10.7.4.

D800 on AF s, Makro Nikor on AF, Manual exposure mode

Starting with autofocussing the nearest point works fine. But fine tuning with the remote icons <<< << < > >> >>> does not work, there is no reaction by the camera.

Is there any trick for that? Any menu point on D800 to change?

Thanks for help

flo

Re: Helicon Remote D800

Posted: 19.08.2012 12:14
by florian
I just dubble-checked with the D3: This one is working fine. So what is the issue with the D800?

Are there any presets on the D800 to take care off?

Flo

Re: Helicon Remote D800

Posted: 20.08.2012 13:38
by Stas Yatsenko
It should work. There are no settings to change that we know of, but there's still a chance resetting camera body settings will help. If not - please send us a bug report and specify your lens.

Re: Helicon Remote D800

Posted: 20.08.2012 14:46
by florian
Well, today, hr shoes "initializing Nikon Camera" but does not recognize the D800.

The D800 is set on life vie / Photo, Manual Mode 1/30 f 5.6
autofocus on,

The Lens is the AFS Micro Nikor 105 /2.8 (works fine with the D3)

Re: Helicon Remote D800

Posted: 20.08.2012 21:26
by garysevans
florian wrote:Hi, it is some time ago, I used hf remote. I changed from Nikon D3 to D800.

Unfortunately hf remote does not work with MY D800. I am on mac OSX 10.7.4.

D800 on AF s, Makro Nikor on AF, Manual exposure mode

Starting with autofocussing the nearest point works fine. But fine tuning with the remote icons <<< << < > >> >>> does not work, there is no reaction by the camera.

Is there any trick for that? Any menu point on D800 to change?

Thanks for help

flo
Hi flo,

Getting the same problem but with a 60mm f/2.8 micro-nikkor....

Gary

Re: Helicon Remote D800

Posted: 21.08.2012 10:58
by florian
Hi Gary,

did you solve the problem?

flo

Re: Helicon Remote D800

Posted: 21.08.2012 11:25
by garysevans
Hi flo,

Not yet, not entirely sure why it doesn't work. I think the live view is dark because I'm shooting at f/8 - I'm using flash lighting - and the lens doesn't open up until it tries to focus. I'm going to try tonight on my Toshiba laptop to see if it is a Mac thing...

Cheers

Gary

Re: Helicon Remote D800

Posted: 21.08.2012 12:44
by Stas Yatsenko
If focus doesn't move - make sure the lens is in AF mode, reproduce the problem and send us a bug report.
As for dark image - D800 seems to have exposure simulation feature that can't be disabled, but it doesn't work in S mode so you can use that mode for working with live view picture and switch to your desired mode before shooting.

Re: Helicon Remote D800

Posted: 21.08.2012 14:53
by garysevans
Thanks Stas, I'll try that later.

Gary

Re: Helicon Remote D800

Posted: 21.08.2012 21:35
by florian
just have sent two reports with d800 /105mm micro nikkor and 24mm/1.4
both not working

Re: Helicon Remote D800

Posted: 21.08.2012 21:45
by garysevans
Yep, sent a report too! Hope we can sort this out.

Gary

Re: Helicon Remote D800

Posted: 23.08.2012 10:02
by Stas Yatsenko
Check your e-mail box, we've sent you a message in response to your bug report.

Re: Helicon Remote D800

Posted: 23.08.2012 14:08
by florian
I have been out yesterday. I´ll give it a try tonight or n the weekend. Thanks

Re: Helicon Remote D800

Posted: 23.08.2012 18:58
by garysevans
I tried again after resetting the D800 - still exactly the same problem. Really not happy with the situation as I have some difficult macro to shoot quite urgently. I don't want to go to my D300...

Re: Helicon Remote D800

Posted: 23.08.2012 20:19
by florian
Well, resetting the camera with the "dubble button reset" (the two green points, Quality and +-) was the right hint. hr works fine, after that.

But another problem occurred: If I start helicon focus out of helicon remote, after hr has finished shooting, I can´t save any file. HF imediatly crashes: With pressing "save" no window opens to create a file name and look for the saving conditions as known from HF; HF just crashes. When starting HF alone, loading the same images, the saving of the rendered file works fine.

Thanks for help

flo