Helicon Remote D800

General discussions, bugs, support, suggestions
garysevans
Posts: 6
Joined: 20.08.2012 19:23

Re: Helicon Remote D800

Post by garysevans »

Hi flo,

Tried the two green buttons and, yes, HR works with the << >> buttons.

OK, so one step closer to working software.

I also couldn't get anything out of HF, it said the files all had to be of the same kind. I thought it might be because my Mac laptop isn't new, so I wanted to put the files on a card to transfer to my iMac. Couldn't copy the files - although they appear in a folder they are 30+MB file size (OK for compressed raw) but 0x0 pixel dimension.

So, still not there...!

Gary
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Helicon Remote D800

Post by Stas Yatsenko »

Mac version of Helicon Focus relies on the ability of Mac OS X to read RAW files. Usually it is required to upgrade to the latest version or install RAW compatibility update. More details here:
http://support.apple.com/kb/HT5371
Lisa Wood

Re: Helicon Remote D800

Post by Lisa Wood »

Hi Flo, I am using a D800 as well and when I turn the camera on (after USB is plugged in and HR running), I get an endless programming display on my camera...not sure what is going on? Might you know? Probably user error! Lisa
JWSPhoto
Posts: 4
Joined: 17.12.2012 10:11

Re: Helicon Remote D800

Post by JWSPhoto »

Have these issues related to the D800 been resolved yet. I'm waiting to purchase until I know HR & HF are fully functional for the D800. Thanks for any current feedback.
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Helicon Remote D800

Post by Stas Yatsenko »

To the best of our knowledge, there are no issues with D800 in the latest version, except for those caused by incorrect camera body settings (which is resolved by settings reset). Install and see for yourself if it works for you, you don't need a license to test: http://www.heliconsoft.com/downloads.html
shiwanlin@yahoo.com
Posts: 5
Joined: 29.10.2012 22:50

Re: Helicon Remote D800

Post by shiwanlin@yahoo.com »

I have the same problem with nexus 10/d800 in setting the far point. See my new post dec 31, 2012.

Shi-Wan
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