Scroll after Zoom

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RzB
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Joined: 13.07.2008 19:57

Scroll after Zoom

Unread post by RzB » 30.05.2012 21:03

Using Windows 7 64bit - Canon 5D MkIII & 7D - Helicon Remote 2.4.4
System i7 930, 12G Ram, 128 SSD System drive.

After zooming in Live View I have found that I can scroll around the screen by holding the left mouse button down. I'm not sure if this is documented in the help, but I can't find it.

Anyway - it seems to work - but it's a bit jerky and I am unable to scroll to the edges.

Is there something I'm doing wrong?

Thanks,
RzB

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Stas Yatsenko
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Re: Scroll after Zoom

Unread post by Stas Yatsenko » 31.05.2012 13:00

There's nothing you're doing wrong, although there shouldn't be a problem scrolling to edges, is this only a problem with 5D Mk III or with other cameras as well?
This function is a bit laggy because camera reacts to LV scroll with noticeable delay. There's nothing we can do about it.

RzB
Posts: 14
Joined: 13.07.2008 19:57

Re: Scroll after Zoom

Unread post by RzB » 31.05.2012 14:33

Yes - I imagined the laggyness was due to the Camera - I can live with that.

But not being able to scroll to the edge is a bit of a problem when checking focus.

Happens on both the 5DIII and the 7D.

Is it just my setup or do others see this too?

Thanks,
RzB

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Stas Yatsenko
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Re: Scroll after Zoom

Unread post by Stas Yatsenko » 01.06.2012 10:49

We don't know, we had no such reports yet.

RzB
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Re: Scroll after Zoom

Unread post by RzB » 01.06.2012 15:06

Stas Yatsenko wrote:We don't know, we had no such reports yet.
OK - Hopefully someone with a5DIII or 7D will chip in with their experiences.

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gregdowning
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Re: Scroll after Zoom

Unread post by gregdowning » 27.06.2012 03:48

I just started using remote today with the demo. I am experiencing the same behavior w/ the Mark III.

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Stas Yatsenko
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Re: Scroll after Zoom

Unread post by Stas Yatsenko » 27.06.2012 12:38

Thank you for the report, we'll fix this issue as soon as we get a 5D Mk III.

RzB
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Joined: 13.07.2008 19:57

Re: Scroll after Zoom

Unread post by RzB » 27.06.2012 19:05

Stas,

If you notice in my earlier post - it was also happening with the 7D.

RzB

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