canon 7d - camera not detected?

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alibaba22

canon 7d - camera not detected?

Post by alibaba22 »

hi, i just upgraded to the 5.1.29 because i wanted to test the Helicon remote funcions.
i have a 7D connected, but the Helicon Remote sotware does not recognise that thre is a connected cam.
any solution?
thanks
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: canon 7d - camera not detected?

Post by Stas Yatsenko »

Please send us (support@heliconsoft.com) Helicon Remote logs (see menu\Preferences\Tools)
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