connect to nikon d7500

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appie
Posts: 1
Joined: 10.11.2018 15:04

connect to nikon d7500

Post by appie » 10.11.2018 15:11

Hello,

I want to try out de Helicon Remote app on my android device but my helicon remote app will not connect to my Nikon d7500. I make the connection by micro usb an a OTG cable When I start the Helicon app i get the message: Camera is not connected. Does someone know what I do wrong?
Regards Appie

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Stas Yatsenko
Posts: 3850
Joined: 06.05.2009 14:05
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Re: connect to nikon d7500

Post by Stas Yatsenko » 12.11.2018 19:43

The problem is not on our end, please follow the troubleshooting steps to find out what the problems is and how you can fix it (if at all): https://www.heliconsoft.com/faq-helicon-remote/#camera_not_detected

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