Helicon Soft Forum

Hi,
I'm struggling a bit with IOS 12.1 and the Helicon remote app, in that it often just crashes.

When it works however, where are the photos saved? Does it save the RAW photos to my iPhone? It doesn't seem to save it on the camera's card.

Pieter.

By default, they're saved to the phone (and you can then export them to Photos). You can change this setting in menu -> Preferences -> Saving -> RAW / JPEG download mode.

As for the app crashing, can you elaborate? Does it always happen when you do a certain thing, or is it random? And have you allowed iOS to share crash data with the developers (in this case, us)? Here's how to enable it: https://support.apple.com/en-us/HT202100