Canon 6Dmk2 Connection issue

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rodburrows
Posts: 2
Joined: 17.09.2018 05:14

Canon 6Dmk2 Connection issue

Post by rodburrows » 17.09.2018 05:18

Hello everyone,

Newbie here. I've just connected my 6D2 for Helicon Remote. I've got the live view going on my iPhone, but none of the controls work in Helicon. I can't focus, adjust exposure etc . Any clues as to what is happening?

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Stas Yatsenko
Posts: 3842
Joined: 06.05.2009 14:05
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Re: Canon 6Dmk2 Connection issue

Post by Stas Yatsenko » 17.09.2018 09:47

Please reproduce the problem and submit a bug report (menu - Feedback). Note that you need Internet connection to send a report.

rodburrows
Posts: 2
Joined: 17.09.2018 05:14

Re: Canon 6Dmk2 Connection issue

Post by rodburrows » 03.10.2018 15:37

This is for Helicon Remote on an iPhone. There is no Menu > Submit a bug. I've reproduced the problem every time I connect.


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