Program not opening

General discussions, bugs, support, suggestions

Program not opening

Unread postby fmgroppi » 11.08.2013 20:01

Is anyone having problems opening Helicon Photo Safe?
I get the opening logo and thats it, and the logo stays on my screen until I restart my laptop. I've uninstalled, re-installed earlier versions...nothing.
There are no other issues going on with my computer, this is driving me nuts.
I cant log into the support site because I do not (and never had) and activation code, nor did I need to enter my e-mail address because my download was free. I feel like I'm out of luck as far as getting an answer/solution. If anyone else has had or is having this issue please reply... I do not want to download a different program, but I need a solution asap...

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Stas Yatsenko
Posts: 3955
Joined: 06.05.2009 14:05

Re: Program not opening

Unread postby Stas Yatsenko » 14.08.2013 12:36

Sorry for the troubles, please see this solution:

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