.avi.enc files have no associated player

General discussions, bugs, support, suggestions
freeindeed
Posts: 1
Joined: 25.09.2012 20:15

.avi.enc files have no associated player

Unread postby freeindeed » 25.09.2012 20:33

When I "hide in safe" an avi or wmv video file, it will no longer play. The error message says: "Cannot open file. Probably no application is associated with this file type." Photo files which are "hide in safe" also have .enc. file extensions, but open in the quick viewer. Is it possible to associate a player with the encrypted file types or is it necessary to unencrypt video files before viewing?

User avatar
Stas Yatsenko
Posts: 3958
Joined: 06.05.2009 14:05
Contact:

Re: .avi.enc files have no associated player

Unread postby Stas Yatsenko » 28.09.2012 11:42

When the file is encrypted, it is impossible to view or play it. So Photo Safe decrypts it on your demand first and then calls normal viewer/player. We will check if this works correctly with avi files and will fix it.


Return to “Helicon Photo Safe: General”

Who is online

Users browsing this forum: No registered users and 4 guests