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Helicon Focus Ver 7.01 bug: 6K video

Posted: 04.09.2018 02:05
by TheDocAUS
Hi

HF Windows version


I have a 6K video file from a PanasonicG9. In version 6.8.0 Pro I can use File>Open Video and the video frames are extracted and I can use HF to stack the frames.

In version 7.0.1 Pro I get this error message:

Failed to decode video

and the file file will not import.

regards

Michael H

Re: Helicon Focus Ver 7.01 bug: 6K video

Posted: 04.09.2018 02:21
by Jrsforums
Worked for me on last beta. Will try with same clip later or tomorrow.

Re: Helicon Focus Ver 7.01 bug: 6K video

Posted: 04.09.2018 06:08
by Jrsforums
I had a which ran successfully last week on the newly install beta. Now, with 7.01, I get ‘fail to decode the video’.

Re: Helicon Focus Ver 7.01 bug: 6K video

Posted: 04.09.2018 12:56
by TheDocAUS
I told you so ;)

Re: Helicon Focus Ver 7.01 bug: 6K video

Posted: 04.09.2018 15:00
by Stas Yatsenko
Please send us your video. Contact us via support@heliconsoft.com