Helicon Focus Ver 7.01 bug: 6K video

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TheDocAUS
Posts: 20
Joined: 09.12.2016 14:00

Helicon Focus Ver 7.01 bug: 6K video

Post by TheDocAUS » 04.09.2018 02:05

Hi

HF Windows version


I have a 6K video file from a PanasonicG9. In version 6.8.0 Pro I can use File>Open Video and the video frames are extracted and I can use HF to stack the frames.

In version 7.0.1 Pro I get this error message:

Failed to decode video

and the file file will not import.

regards

Michael H

Jrsforums
Posts: 4
Joined: 23.08.2018 17:07

Re: Helicon Focus Ver 7.01 bug: 6K video

Post by Jrsforums » 04.09.2018 02:21

Worked for me on last beta. Will try with same clip later or tomorrow.

Jrsforums
Posts: 4
Joined: 23.08.2018 17:07

Re: Helicon Focus Ver 7.01 bug: 6K video

Post by Jrsforums » 04.09.2018 06:08

I had a which ran successfully last week on the newly install beta. Now, with 7.01, I get ‘fail to decode the video’.

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TheDocAUS
Posts: 20
Joined: 09.12.2016 14:00

Re: Helicon Focus Ver 7.01 bug: 6K video

Post by TheDocAUS » 04.09.2018 12:56

I told you so ;)

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Stas Yatsenko
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Re: Helicon Focus Ver 7.01 bug: 6K video

Post by Stas Yatsenko » 04.09.2018 15:00

Please send us your video. Contact us via support@heliconsoft.com

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