Helicon install crashing
Posted: 14.06.2018 17:41
Hello,
I've recently been using the 7.0 beta version for Mac. I've found some bugs which I had been working with your support on to deal with, but since they are now hindering my job workflow I need to revert back to 6.7.2. I've asked in emails multiple times for help to get this to successfully open, because ever since I've downloaded and then uninstalled 7.0, once I download 6.7.2 - it crashes immediately before the application window even opens.
I sent an email to Stas yesterday with the bug I found in 7.0 and also asking for assistance with this crash. I have yet to hear back and right now I literally cannot work at my job because I do not have a functioning helicon. PLEASE HELP.
I've recently been using the 7.0 beta version for Mac. I've found some bugs which I had been working with your support on to deal with, but since they are now hindering my job workflow I need to revert back to 6.7.2. I've asked in emails multiple times for help to get this to successfully open, because ever since I've downloaded and then uninstalled 7.0, once I download 6.7.2 - it crashes immediately before the application window even opens.
I sent an email to Stas yesterday with the bug I found in 7.0 and also asking for assistance with this crash. I have yet to hear back and right now I literally cannot work at my job because I do not have a functioning helicon. PLEASE HELP.