Dust map problem
Posted: 21.05.2018 15:03
Dear All (but especially the software designer),
I am having a problem while using the dust map. It's a great tool, very useful since I am using an old phototube, which is dirt and I was unable to remove the dust that covers the prism.
When I used the Helicon software during the tiral time, I had no problems with using the dust map. Problems started to happen after the purchase of the licence.
Normally I chose the "dust map" option and upload a blanck image taken with a wihite background as the standard image from which the software should calculate the dust location (this is the same thing I did during the trial time and thigs went well), then I upload a stack of 40/50 images, finally I click on "create" and suddenly a small windows appears saying the the software stopped to work and that I have to shut the program.
What shall I do in order to fix the problem?
Many thanks in advance and best regards,
Alberto
I am having a problem while using the dust map. It's a great tool, very useful since I am using an old phototube, which is dirt and I was unable to remove the dust that covers the prism.
When I used the Helicon software during the tiral time, I had no problems with using the dust map. Problems started to happen after the purchase of the licence.
Normally I chose the "dust map" option and upload a blanck image taken with a wihite background as the standard image from which the software should calculate the dust location (this is the same thing I did during the trial time and thigs went well), then I upload a stack of 40/50 images, finally I click on "create" and suddenly a small windows appears saying the the software stopped to work and that I have to shut the program.
What shall I do in order to fix the problem?
Many thanks in advance and best regards,
Alberto