Hi there, I just installed the latest beta I received earlier this past week for "HeliconFocus_700b5.dmg". Depending on the images I'm selecting I get a crash, I tried re-exporting that same image with a different crop and moving them elsewhere on the hard drive and still nothing will process without crashing. Yet no problem doing other images earlier today:
Process: HeliconFocus [3737]
Path: /Applications/HeliconFocus.app/Contents/MacOS/HeliconFocus
Identifier: com.heliconsoft.HeliconFocus
Version: 0
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: HeliconFocus [3737]
User ID: 501
Date/Time: 2018-05-10 10:12:43.133 -0400
OS Version: Mac OS X 10.13.4 (17E202)
Report Version: 12
Anonymous UUID: AD677BB8-865A-015E-1F61-01D7C7F86B90
Time Awake Since Boot: 250000 seconds
System Integrity Protection: enabled
Crashed Thread: 26
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011fd14000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
VM Regions Near 0x11fd14000:
MALLOC_LARGE 000000011e622000-000000011fd14000 [ 22.9M] rw-/rwx SM=PRV
-->
MALLOC_LARGE 000000012029e000-0000000120a7d000 [ 8060K] rw-/rwx SM=PRV
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff6c352f49 _platform_memmove$VARIANT$Haswell + 41
1 com.apple.vImage 0x00007fff40257e64 vImageCopyBuffer + 116
2 com.apple.AppKit 0x00007fff4145c152 __copy_region_block_invoke_2 + 697
3 com.apple.AppKit 0x00007fff4145be39 __copy_region_block_invoke + 207
4 com.apple.AppKit 0x00007fff4145bcc8 copy_region + 335
5 com.apple.AppKit 0x00007fff4142fea7 __NSCGSWindowBackingStoreMark__block_invoke + 1299
6 com.apple.AppKit 0x00007fff413f9eed NSCGSTransactionRunPreCommitActionsForOrder_ + 280
7 com.apple.AppKit 0x00007fff413f9dc2 NSCGSTransactionRunPreCommitActions_ + 31
8 com.apple.AppKit 0x00007fff413f9d97 __39+[_NSCGSTransaction currentTransaction]_block_invoke + 34
9 com.apple.QuartzCore 0x00007fff4f05a3c3 CA::Transaction::run_commit_handlers(CATransactionPhase) + 49
10 com.apple.QuartzCore 0x00007fff4f059897 CA::Context::commit_transaction(CA::Transaction*) + 1449
11 com.apple.QuartzCore 0x00007fff4f058fe1 CA::Transaction::commit() + 487
12 com.apple.AppKit 0x00007fff41bbda72 __65+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayRefresh]_block_invoke + 283
13 com.apple.CoreFoundation 0x00007fff43d49467 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
14 com.apple.CoreFoundation 0x00007fff43d4938f __CFRunLoopDoObservers + 527
15 com.apple.CoreFoundation 0x00007fff43d2b908 __CFRunLoopRun + 1240
16 com.apple.CoreFoundation 0x00007fff43d2b1a3 CFRunLoopRunSpecific + 483
17 com.apple.HIToolbox 0x00007fff43013d96 RunCurrentEventLoopInMode + 286
18 com.apple.HIToolbox 0x00007fff43013a0f ReceiveNextEventCommon + 366
19 com.apple.HIToolbox 0x00007fff43013884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
20 com.apple.AppKit 0x00007fff412c6a73 _DPSNextEvent + 2085
21 com.apple.AppKit 0x00007fff41a5ce34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
22 com.apple.AppKit 0x00007fff412bb885 -[NSApplication run] + 764
23 libqcocoa.dylib 0x000000010cbfaa2d 0x10cbd4000 + 158253
24 org.qt-project.QtCore 0x000000010a8e4782 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 418
25 org.qt-project.QtCore 0x000000010a8e91b2 QCoreApplication::exec() + 402
26 com.heliconsoft.HeliconFocus 0x0000000108f82838 main + 14168
27 libdyld.dylib 0x00007fff6c041015 start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff6c192292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c35920e _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff6c358be9 start_wqthread + 13
Thread 2:
0 libsystem_kernel.dylib 0x00007fff6c192292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c359009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6c358be9 start_wqthread + 13
Thread 3:: ThumbnailProvider
0 libsystem_kernel.dylib 0x00007fff6c191a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c35a589 _pthread_cond_wait + 732
2 org.qt-project.QtCore 0x000000010a72aa2b 0x10a6fe000 + 182827
3 org.qt-project.QtCore 0x000000010a72a9c2 QWaitCondition::wait(QMutex*, unsigned long) + 162
4 com.heliconsoft.HeliconFocus 0x000000010900852e 0x108eb7000 + 1381678
5 org.qt-project.QtCore 0x000000010a72945f 0x10a6fe000 + 177247
6 libsystem_pthread.dylib 0x00007fff6c359661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c35950d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c358bf9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff6c191a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c35a589 _pthread_cond_wait + 732
2 libc++.1.dylib 0x00007fff69f9fcb0 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3 com.heliconsoft.HeliconFocus 0x0000000108f3ce55 0x108eb7000 + 548437
4 com.heliconsoft.HeliconFocus 0x0000000108f3cdad std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, single_task::single_task()::'lambda'()> >(void*, void*) + 45
5 libsystem_pthread.dylib 0x00007fff6c359661 _pthread_body + 340
6 libsystem_pthread.dylib 0x00007fff6c35950d _pthread_start + 377
7 libsystem_pthread.dylib 0x00007fff6c358bf9 thread_start + 13
Thread 5:: QThread
0 libsystem_kernel.dylib 0x00007fff6c191a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c35a589 _pthread_cond_wait + 732
2 org.qt-project.QtCore 0x000000010a72aa2b 0x10a6fe000 + 182827
3 org.qt-project.QtCore 0x000000010a72a9c2 QWaitCondition::wait(QMutex*, unsigned long) + 162
4 com.heliconsoft.HeliconFocus 0x000000010903bdf0 0x108eb7000 + 1592816
5 org.qt-project.QtCore 0x000000010a72945f 0x10a6fe000 + 177247
6 libsystem_pthread.dylib 0x00007fff6c359661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c35950d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c358bf9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff6c191a4e __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00007fff6c359b9d _pthread_mutex_lock_wait + 83
2 libsystem_pthread.dylib 0x00007fff6c3574c8 _pthread_mutex_lock_slow + 253
3 libc++.1.dylib 0x00007fff69fd2ddf std::__1::recursive_mutex::lock() + 9
4 com.heliconsoft.HeliconFocus 0x000000010911ec0b 0x108eb7000 + 2522123
5 com.heliconsoft.HeliconFocus 0x000000010911e59c HLImage::AllocatePixelData() + 204
6 com.heliconsoft.HeliconFocus 0x000000010911fdd5 HLImage::LockData(bool, bool, bool, bool, double) + 293
7 com.heliconsoft.HeliconFocus 0x00000001091204a9 HLImage::CopyRect(HLImage const*, int, int, int, int, int, int, bool, bool, bool) + 1257
8 com.heliconsoft.HeliconFocus 0x000000010911f4bd HLImage::CopyImage(HLImage const*, HLI_DataFormat) + 253
9 com.heliconsoft.HeliconFocus 0x0000000109188f5f HLImagePyramid::CreatePyramid(HLImage const*, bool, float, int, int, InterpolationType, HLImage const*, HLListener*) + 687
10 com.heliconsoft.HeliconFocus 0x000000010901d736 HF_DeformationFilter::DetectDeformation(HLImage const*, bool, bool, HLListener*) + 1030
11 com.heliconsoft.HeliconFocus 0x000000010901a868 HF_Stacking::AddImage(HLImage const*, HLListener*) + 2520
12 com.heliconsoft.HeliconFocus 0x0000000109028d5d HF_Session::AddImage(HLImage*) + 509
13 com.heliconsoft.HeliconFocus 0x0000000108ebf1b8 FocusTask::compile(ProgressObserver*, ImageUpdateListener*, ProcessingSourceImageListener*, ImagesCache2*, bool) + 2328
14 com.heliconsoft.HeliconFocus 0x0000000108eefa2e 0x108eb7000 + 231982
15 com.heliconsoft.HeliconFocus 0x0000000108eef6da 0x108eb7000 + 231130
16 com.heliconsoft.HeliconFocus 0x0000000108eef57d std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, TaskController::TaskController(MainWindow*, ImagesCache2&, Handler&, TaskControllerCallbacks)::'lambda'()> >(void*, void*) + 45
17 libsystem_pthread.dylib 0x00007fff6c359661 _pthread_body + 340
18 libsystem_pthread.dylib 0x00007fff6c35950d _pthread_start + 377
19 libsystem_pthread.dylib 0x00007fff6c358bf9 thread_start + 13
VM Region Summary:
ReadOnly portion of Libraries: Total=440.3M resident=0K(0%) swapped_out_or_unallocated=440.3M(100%)
Writable regions: Total=947.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=947.6M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 2
Activity Tracing 256K 2
CG backing stores 53.9M 4
CG image 316K 25
CoreAnimation 348K 19
CoreGraphics 8K 2
CoreImage 288K 42
CoreUI image data 5312K 35
CoreUI image file 216K 5
Foundation 4K 2
Image IO 64K 2
Kernel Alloc Once 8K 2
MALLOC 848.8M 72
MALLOC guard page 48K 11
MALLOC_LARGE (reserved) 16.0M 2 reserved VM address space (unallocated)
Memory Tag 242 12K 2
Memory Tag 251 36K 3
STACK GUARD 56.1M 30
Stack 22.2M 33
VM_ALLOCATE 196K 16
__DATA 36.1M 339
__FONT_DATA 4K 2
__LINKEDIT 198.6M 25
__TEXT 241.7M 336
__UNICODE 560K 2
mapped file 230.4M 43
shared memory 756K 18
=========== ======= =======
TOTAL 1.7G 1049
TOTAL, minus reserved VM space 1.7G 1049
Model: iMac18,3, BootROM IM183.0157.B00, 4 processors, Intel Core i7, 4.2 GHz, 16 GB, SMC 2.41f1
Graphics: Radeon Pro 580, Radeon Pro 580, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020
Memory Module: BANK 1/DIMM0, 8 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.37.29.1a7)
Bluetooth: Version 6.0.5f3, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
USB Device: USB 3.0 Bus
USB Device: ILCE-7RM3
USB Device: P9223
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: DeathAdder
Thunderbolt Bus: iMac, Apple Inc., 33.1
Helicon crashing
Re: Helicon crashing
Well, I think that as long as the crashes are image specific/can be reproduced using the same set of images, it would be more interesting to obtain those images for testing and/or examination. If you would make those files available for download (wetransfer, FTP or the like), I would be willing to have a try.
Aside from that, do you still have a working installation of 6.7.2, 6.7.3 or 6.8.0? Would be interesting to see how well those versions behave with the same files.
Aside from that, do you still have a working installation of 6.7.2, 6.7.3 or 6.8.0? Would be interesting to see how well those versions behave with the same files.
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: Helicon crashing
Sounds like your particular set of images exposes a problem in Helicon Focus. Please send us the problematic images (for example, by uploading them to a cloud storage and sending us a link to heliconsoft@gmail.com).
The error details that you've included could be useful, but it seems truncated and the relevant bit didn't survive.
The error details that you've included could be useful, but it seems truncated and the relevant bit didn't survive.