Problem opening 10 RAW files

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kathysyv
Posts: 1
Joined: 27.06.2017 18:56

Problem opening 10 RAW files

Unread postby kathysyv » 27.06.2017 19:10

I have multiple series of images that I've been opening in Helicon Focus 6. Several contain a series of 10 images. When I click on the + icon under the source images box and select 10 RAW files, Helicon Focus closes abruptly. I can open up to 20 files and, spot checking by selecting various other number of files (e.g., 3, 9, 11, 15), I have no problem other than when I select exactly 10 files. RAW files are ORF from an Olympus OM-D EM-1 Mark II and I have downloaded the most recent DNG converter. Can you offer a solution? Thanks.

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Stas Yatsenko
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Re: Problem opening 10 RAW files

Unread postby Stas Yatsenko » 29.06.2017 13:44

We are not able to reproduce it in our office. Please upload your stack to our server (as described at http://www.heliconsoft.com/ftp-server/) and we will see what is happening.
If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link.


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