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Hf doesn't stack right

Posted: 05.05.2017 00:59
by Daniele
Hi I have a problem I do macro shots with 100 pics.
Before I bought this I used the demo version and it was great it has stacked very well and clean now after I bought it it makes only fails.
I shot with a black background and my subject doesn't moves.
I have only ghostings the black background get grey and many other I don't know why.
I have my camera checked and everything is ok.
What I have to do because In the demo version it worked.

Re: Hf doesn't stack right

Posted: 05.05.2017 10:15
by Stas Yatsenko
Please upload your stack to our server (as described at http://www.heliconsoft.com/ftp-server/) and we will see what is happening.
If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link.

Re: Hf doesn't stack right

Posted: 11.05.2017 13:13
by Daniele
I put it in this file with a folder pics to stack

Re: Hf doesn't stack right

Posted: 15.05.2017 09:48
by Daniele
Hi also I try it for days again but no matter what I do with different settings on my cam or what else I can't stack one pic right

Re: Hf doesn't stack right

Posted: 16.05.2017 14:15
by Stas Yatsenko
Demo and registered versions should give absolutely equal results. You can check this if you remove registration info via Help menu. You can then register again with any side effects. As to the stack, we processed it with default settings (B, 4,8) and do not see any halo on the black background. Our result is attached.