Stop Working Cancel Win7

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russellsnr
Posts: 16
Joined: 15.06.2012 11:07

Stop Working Cancel Win7

Post by russellsnr »

Hi, Need some advice please.
Have the app pro installed on a Win 7 64bit 16GB Ram.
After a few minutes what I hope can be seen in the attached image happens.
I have re-installed with update twice.
Image
Thanks
Russ
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Stop Working Cancel Win7

Post by Stas Yatsenko »

Please reproduce the crash, then restart Focus and immediately send a bug report (menu -> Help -> Report a bug).
rtoal
Posts: 1
Joined: 28.11.2016 08:10

Re: Stop Working Cancel Win7

Post by rtoal »

I have exactly the same problem, I am also using Windows 7 64bit and Helicon Focus v. 6.7.1 Pro.
The problem is intermittent and occurs bout 30% of the time even in the same session.
Thank you for your help.
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