I can't load the stack with H 6

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MaxSouthOz
Posts: 5
Joined: 22.04.2014 00:32

I can't load the stack with H 6

Post by MaxSouthOz »

Since "upgrading" to H 6 I can't load the stack for rendering.

What's the "secret?"

Cheers
Max
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: I can't load the stack with H 6

Post by Stas Yatsenko »

We have not received similar error from other users and we cannot reproduce this error in our environment. What OS version and Helicon Focus version do you have? Please go to "menu\Help\Report a bug" and send us a notice from there. This will give us more information.
MaxSouthOz
Posts: 5
Joined: 22.04.2014 00:32

Re: I can't load the stack with H 6

Post by MaxSouthOz »

Hi Stas

I have the latest version of Win 10 and Version 6 Helicon.

I watched the video and managed to load the stack by highlighting every shot and then dragging it.

The files used to come up on the right hand side, but now they don't.

Helicon 6 seems to have gone backwards with the lack of easy loading options.

Cheers
Max
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Stas Yatsenko
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Joined: 06.05.2009 14:05
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Re: I can't load the stack with H 6

Post by Stas Yatsenko »

Hi Max,

Please make sure you are using the latest release of Helicon Focus 6.6.1:
http://www.heliconsoft.com/software-downloads/
MaxSouthOz
Posts: 5
Joined: 22.04.2014 00:32

Re: I can't load the stack with H 6

Post by MaxSouthOz »

Yep. I just moved it to another machine. It's the latest.
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
Contact:

Re: I can't load the stack with H 6

Post by Stas Yatsenko »

Are you using drag-and-drop method or "File/Open images..." ? Please go to "menu\Help\Report a bug" and send us a notice from there. This will give us more information.
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