default file name

Announcement of new releases, bugs, support, suggestions
Post Reply
robneave99
Posts: 7
Joined: 13.07.2015 08:22

default file name

Post by robneave99 »

Most times that I save a file I get "Untitled" as a default file name.

Occasionally, say 1 time in 10, I get a name with first slice name, number of slices and parameter values. This is the format I have set up in preferences.

How can I make it work every time?
User avatar
Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
Contact:

Re: default file name

Post by Stas Yatsenko »

What OS version and Helicon Focus version do you have?
robneave99
Posts: 7
Joined: 13.07.2015 08:22

Re: default file name

Post by robneave99 »

Stas Thanks for reply

OSX 10.10.3
HF 6.3.5 Pro
macbates
Posts: 5
Joined: 13.01.2014 21:18

Re: default file name

Post by macbates »

I have the same issue with default file naming, only on HF Pro 6.3.0, OSX 10.10.4. As an FYI, checking for updates with HF Pro (Help->Check for updates...) says that 6.3.0 is the latest version. Clearly not.

- Ken
robneave99
Posts: 7
Joined: 13.07.2015 08:22

Re: default file name

Post by robneave99 »

Ken

I suffered that check for updates bug for ages before I got on the website for another reason and found that there was a later version.

Rob
User avatar
Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
Contact:

Re: default file name

Post by Stas Yatsenko »

Thanks, we will check this again.
robneave99
Posts: 7
Joined: 13.07.2015 08:22

Re: default file name

Post by robneave99 »

Stas

Any progress on this?

Is this problem unique to Ken and me, or does everyone get it?

My database is filling up with images named "Untitled".

Regards, Rob.
User avatar
Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
Contact:

Re: default file name

Post by Stas Yatsenko »

Please change Helicon Focus menu Edit/Preferences.../General/Save filename template...
robneave99
Posts: 7
Joined: 13.07.2015 08:22

Re: default file name

Post by robneave99 »

I did that 6 weeks ago and it did not work - hence my first post on this subject.

My choice of default file name is [SOURCE_FILE_NAME][COUNT][PARAMS].

Today
I have deleted that default name and re-saved it, and
deleted the app and reinstalled from dmg, and
deleted app and dmg, re-downloaded and re-installed the app, and
changed the default name to [DATE][TIME], to see if it performed differently.

I tested each of these cases and none of these actions had any effect - still "Untitled"

Focus version is 6.3.5 Pro
OSX version is 10.10.5

Since I did not have to register my newly downloaded version, I guess that there are some files that did not get caught in the delete. Maybe one is corrupted. Where should I look for them.

Rob
User avatar
Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
Contact:

Re: default file name

Post by Stas Yatsenko »

We can't reproduce the problem so far.
Please download and install this updated Helicon Focus version: https://drive.google.com/file/d/0B_uKrE ... sp=sharing

Run it, go to Preferences -> Tools and press "Wipe settings". Then restart Focus and see if the error still persists.
robneave99
Posts: 7
Joined: 13.07.2015 08:22

Re: default file name

Post by robneave99 »

Thank you Stas, that works. :D

Best regards, Rob.
Post Reply