I can't use the plugin RAW-IN-DNG-OUT
I can't use the plugin RAW-IN-DNG-OUT
I can't use the plugin RAW-IN-DNG-OUT.
When my mouse clicks "RAW DEVELOPMENT SETTINGS", the software automatically exits.
My computer is such a configuration:
*Helicon Focus 6.3.3pro
*Adobe DNG Converter 9.0
*win7_x64
*Intel i7
*8G ram
I'm looking forward to helping me solve this problem!Thank you!
When my mouse clicks "RAW DEVELOPMENT SETTINGS", the software automatically exits.
My computer is such a configuration:
*Helicon Focus 6.3.3pro
*Adobe DNG Converter 9.0
*win7_x64
*Intel i7
*8G ram
I'm looking forward to helping me solve this problem!Thank you!
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: I can't use the plugin RAW-IN-DNG-OUT
Thanks, we will try to fix it ASAP! So far we are not able to reproduce this bug. Can you upload you RAW file?
Re: I can't use the plugin RAW-IN-DNG-OUT
Thank you.I'll send the raw file to <support@heliconsoft.com>
*Will it be my copyright license? But I have bought a professional version of the license.
*Will it be my copyright license? But I have bought a professional version of the license.
Re: I can't use the plugin RAW-IN-DNG-OUT
Is this plugin necessary?
<adobe camera raw>
<adobe camera raw>
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: I can't use the plugin RAW-IN-DNG-OUT
Here is newer version of Helicon Focus, I would appreciate if you test it and let us know if the bug is fixed now: http://www.heliconsoft.com/downloads/He ... usBeta.exe
Re: I can't use the plugin RAW-IN-DNG-OUT
OK,I'll download it and try again. Thank you!
Re: I can't use the plugin RAW-IN-DNG-OUT
Sorry,I just used the version6.3.4, the problem still exists.I'm confused about this problem.
I met a friend of China, and he also encountered the same problem as me. Of course, he uses genuine software.
I met a friend of China, and he also encountered the same problem as me. Of course, he uses genuine software.
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: I can't use the plugin RAW-IN-DNG-OUT
Thanks for reporting this bug. We checked again and were able to reproduce it on Windows Vista. So we add it to our to do list for the next version.
Re: I can't use the plugin RAW-IN-DNG-OUT
Thank you very much.I'm looking forward to the version of this software.
Re: I can't use the plugin RAW-IN-DNG-OUT
I also encounter this problem on my desktop PC and notebook PC which using Win7 OS, I which this proble be sloved ASAP.
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: I can't use the plugin RAW-IN-DNG-OUT
Please follow this link:WS Zhang wrote:I also encounter this problem on my desktop PC and notebook PC which using Win7 OS, I which this proble be sloved ASAP.
http://www.heliconsoft.com/raw-in-dng-out/
You also need to install Adobe DNG Converter: http://www.heliconsoft.com/adobedng/
and setup the path to DNG Converter in Helicon Focus menu "Preferences / Integration".
Re: I can't use the plugin RAW-IN-DNG-OUT
Thank you for your reply very much. I followed your method, but the issue still exist.
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: I can't use the plugin RAW-IN-DNG-OUT
We cannot reproduce the problem in the office. Please contact us via support@heliconsoft.com
Re: I can't use the plugin RAW-IN-DNG-OUT
After I installed CameraRAW 9.1, this issue disappeared
Re: I can't use the plugin RAW-IN-DNG-OUT
It's a pity that I had a problem with it, even though I had it installed.