Batch process Auto Save .dng crashes Helicon Focus

Announcement of new releases, bugs, support, suggestions
Post Reply
User avatar
mike_mccue
Posts: 29
Joined: 28.03.2015 18:03

Batch process Auto Save .dng crashes Helicon Focus

Post by mike_mccue »

Hello,
I've been looking forward to using batch processing the Canon camera RAW .cr2 files I am working with so today I finally tried it.

If I use Auto Save with the .dng option Helicon Focus crashes every time it gets close to finishing the first stack in the cue.

If I use Auto Save with the .jpeg option everything works great.

I'd love to be able to walk away from a batch of stacks and come back later and have a batch of .dng files to look at.

Windows 7 Pro x64 with latest updates. Helicon Focus 6.3.0 and/or 6.3.2.
Toshiba i7 laptop with 8GB Ram.

Is anyone else getting batch processing with auto save as .dng working well?

Thank You.
User avatar
Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
Contact:

Re: Batch process Auto Save .dng crashes Helicon Focus

Post by Stas Yatsenko »

Yes, we know about this bug and are going to fix it in the coming versions of Helicon Focus 6. Sorry for the troubles.
User avatar
mike_mccue
Posts: 29
Joined: 28.03.2015 18:03

Re: Batch process Auto Save .dng crashes Helicon Focus

Post by mike_mccue »

Hi Stas,
I'm glad to know that you have identified the trouble and have a road map for a fix.

That's good news. Thank You!
Post Reply