Helicon 3D viewer

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barbeauj
Posts: 1
Joined: 20.04.2015 15:18

Helicon 3D viewer

Post by barbeauj »

Hi,

I recently (less than 2 months ago) bought Helicon Focus and Helicon 3D Viewer. Everything works perfectly except for one thing.

When I export my work in 3D Model from Helicon Focus the 3D model appears and works, so far so good.
However, when I try to save as ALS_SAVE_VIDEO something wrong is happening.
The window asking me to save on my computer appears, then the «Saving video» gets in progress. So far so good.
But if I ask to open the video, nothing happens. The file is nowhere to be found on my computer.

I have a Mac Book Pro (OS X Yosemite 10.10.3).

Is there a new version which solved this problem?
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: Helicon 3D viewer

Post by Stas Yatsenko »

Yes, we know about this bug and are going to fix it in the coming versions of Helicon Focus. Sorry for the troubles.
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