raw file burnout

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jimshirey
Posts: 39
Joined: 05.07.2011 22:26

raw file burnout

Post by jimshirey »

when i load cr2 or nef files into helicon focus versiopn 6, they get completely burned out. there was a way to fix this in version 5 under preferences, but version 6 does not appear to offer this option. any suggestions?
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: raw file burnout

Post by Stas Yatsenko »

We need to test your files in our environment. Can you please upload them to our ftp server as described at http://www.heliconsoft.com/ftp-server/
jimshirey
Posts: 39
Joined: 05.07.2011 22:26

Re: raw file burnout

Post by jimshirey »

i uploaded one file to your server: Jim_Shirey_IMG_0471.CR2

when i open this file in helicon focus 6, it is extremely bright, and when i compose a stack of them the output is also extremely bright. in fact, this file is actually a bit under-exposed.

if you need more files to run a stack, i will provide them. since the files are so large it takes a long time to run the ftp, so i only sent one this time.
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Stas Yatsenko
Posts: 3841
Joined: 06.05.2009 14:05
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Re: raw file burnout

Post by Stas Yatsenko »

Please send us a screenshot of your "RAW development settings". Please contact us via support@heliconsoft.com
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