version 5 problem, version 6 problem

Announcement of new releases, bugs, support, suggestions
Post Reply
jimshirey
Posts: 39
Joined: 05.07.2011 22:26

version 5 problem, version 6 problem

Post by jimshirey »

i have uninstalled and reloaded version 5 several times, each time i cannot load directly from a folder into the app. the thumbnails do not appear in the loading window and when i try to put them into the application anyway i get an error message and HF becomes unstable.

so i tried version 6. the problem there is that i can only save jpgs and they are of low quality. do i need to re-purchase a license to download a real version? i already paid for it once way back when.
Post Reply