Emails to bounce back undeliverable

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Joined: 08.05.2014 13:43

Emails to bounce back undeliverable

Unread postby sak10x » 08.05.2014 13:54

We are unable to reach you through using the email address of We want to get pricing to upgrade our copy of Helicon Pro which aquired in 2012, Order - U2953413401

Any email we send to gets bounced right back as follows:

Delivery has failed to these recipients or groups:

A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

The following organization rejected your message:

Diagnostic information for administrators:
Generating server: #< #5.0.0 smtp;554 mail server permanently rejected message (#5.3.0)> #SMTP#

Original message headers:

Received: from ( by ( with Microsoft SMTP Server id; Wed, 7 May 2014 21:16:10 +0000
Received: from mail120-ch1 (localhost []) by (Postfix) with ESMTP id 95C603405B4 for
<>; Wed, 7 May 2014 21:16:10 +0000 (UTC)
X-Forefront-Antispam-Report: CIP:;KIP:(null);UIP:(null);IPV:NLI;;RD:none;EFVD:NLI
X-SpamScore: 0
X-BigFish: VPS0(zzc85fh4015Izz1f42h1ee6h1de0h1fdah2073h2146h1202h1e76h2189h1d1ah1d2ah21bch1fc6h208chzz1d7338h1de098h1df219h17326ah8275bh8275dh18c673h1de097h186068hz2fh109h2a8h839h8e2h8e3hd25hf0ah1288h12a5h12bdh137ah1441h1504h1537h153bh15d0h162dh1631h1758h18e1h1946h19b5h19ceh1ad9h1b0ah1b2fh1bceh224fh1fb3h1d0ch1d2eh1d3fh1dc1h1dfeh1dffh1e1dh1fe8h1ff5h20f0h2184h21a6h2216h22d0h2336h2438h2461h2487h24d7h2516h2545h255eh25cch25f6h2605h268bh26d3h27e2hbe9i)
Received-SPF: pass (mail120-ch1: domain of designates as permitted sender) client-ip=;; ; ;
Received: from mail120-ch1 (localhost.localdomain []) by mail120-ch1
(MessageSwitch) id 1399497368686452_13168; Wed, 7 May 2014 21:16:08 +0000
Received: from (
[]) by (Postfix) with ESMTP id
A402C2000BC for <>; Wed, 7 May 2014 21:16:08 +0000
Received: from ( by
( with Microsoft SMTP Server (TLS) id; Wed, 7 May
2014 21:16:05 +0000
Received: from ([]) by ([]) with mapi id
14.03.0181.007; Wed, 7 May 2014 21:16:04 +0000

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