Emails to support@heliconsoft.com bounce back undeliverable

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sak10x
Posts: 1
Joined: 08.05.2014 13:43

Emails to support@heliconsoft.com bounce back undeliverable

Post by sak10x »

We are unable to reach you through using the email address of support@heliconsoft.com. We want to get pricing to upgrade our copy of Helicon Pro which aquired in 2012, Order - U2953413401

Any email we send to support@heliconsoft.com gets bounced right back as follows:

Delivery has failed to these recipients or groups:
support@heliconsoft.com

A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

The following organization rejected your message: heliconsoft.com.

Diagnostic information for administrators:
Generating server: bigfish.com
support@heliconsoft.com
heliconsoft.com #<heliconsoft.com #5.0.0 smtp;554 mail server permanently rejected message (#5.3.0)> #SMTP#

Original message headers:

Received: from mail120-ch1-R.bigfish.com (10.43.68.238) by
CH1EHSOBE015.bigfish.com (10.43.70.65) with Microsoft SMTP Server id
14.1.225.22; Wed, 7 May 2014 21:16:10 +0000
Received: from mail120-ch1 (localhost [127.0.0.1]) by
mail120-ch1-R.bigfish.com (Postfix) with ESMTP id 95C603405B4 for
<support@heliconsoft.com>; Wed, 7 May 2014 21:16:10 +0000 (UTC)
X-Forefront-Antispam-Report: CIP:199.135.140.16;KIP:(null);UIP:(null);IPV:NLI;H:mail.usda.gov;RD:none;EFVD:NLI
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[10.43.68.245]) by mail120-ch1.bigfish.com (Postfix) with ESMTP id
A402C2000BC for <support@heliconsoft.com>; Wed, 7 May 2014 21:16:08 +0000
(UTC)
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2014 21:16:05 +0000
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